Policies
Clear terms.
Your choices.
How ordering works, how we look after your information, and what happens if you need to cancel. Last updated November 10, 2026.
Terms of Service
The agreement between you and us when you use this site or order a spell, reading, keepsake, gift card or tip.
Read →Privacy Policy
What personal information we collect, why we use it, who we share it with and the choices you have.
Read →Refund & Cancellation Policy
When you can cancel, how refunds work for rituals, readings, keepsakes, gift cards and tips.
Read →Shipping Policy
How digital deliveries and physical keepsakes reach you, and what happens if something goes wrong.
Read →In short
- Our services are for adults aged 18 and over.
- Spells and readings are spiritual practices offered for spiritual, inspirational and entertainment purposes. No outcome is guaranteed, and they do not replace professional advice.
- You can cancel for a full refund while your order shows “Order received”. Once preparation begins, the service is not refundable.
- Your ritual details are used only to perform your order. We do not sell your information or use advertising trackers.